The Challenge
In the hospitality industry, uncontrolled dispensing is one of the biggest sources of loss. Without a connection between the POS and the dispensing system, any employee can pour drinks at any time, whether they were booked or not. The result: shrinkage, free rounds that nobody records, and a growing gap between purchasing and revenue.
A POS system vendor needed a solution in which the dispensing system only releases a drink once it has been booked in the POS.
Our Solution
We developed an interface that connects the iPad POS system directly to the dispensing systems, based on the principle: Book first, then pour.
The Workflow
This is how controlled dispensing works:
- The server books the drink in the iPad POS (beer, coffee, soft drink)
- The POS sends the release to the relevant dispensing system
- The server goes to the system and identifies with their server key
- The dispensing system releases exactly the booked drink in the booked quantity
- The server pours the drink and brings it to the guest
No booking in the POS, no release at the system. Simple and effective.
Manufacturer Integrations
Integration with the most important dispensing system manufacturers:
- DIRMEIER, market leader for beer dispensing systems in Germany
- HOGATRON, specialist in digital dispensing monitoring
- Grapos, postmix systems for soft drinks and juices
- WMF, professional coffee machines with a digital interface
Server Key System
Every server has their own key:
- Identification at the dispensing system via a physical key or transponder
- Only released drinks can be poured
- Every pour is assigned to the respective server
- All transactions are logged
Shrinkage Control
Full transparency over every liter:
- Comparison: booked quantity vs. quantity actually dispensed
- Daily, weekly and monthly reports
- Alerts for unusual deviations
- Analysis by shift and employee
Kitchen Display & Printing
Additional integrations for hospitality operations:
- Kitchen displays for showing orders
- A4/A5 printers for invoices and order tickets
- Receipt printing directly at the dispensing system
The Result
- Shrinkage reduced by 15% on average across all connected venues
- Zero uncontrolled dispensing, every drink is linked to a booking
- Real-time overview for managers and owners
- ROI in under 3 months through reduced losses